Questions?We’ve Got Answers.
Everything you need to know before ordering from EPG Canada — product selection, shipping times, OEM compatibility, warranty, and enterprise purchasing. Can’t find what you need? Call Effie directly.
Factory-Direct Pricing
In-Stock Ships 1–3 Days
🇨🇦 Richmond, BC Canada
✅ ISO 9001 Certified
200+ OEM Cross-References
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01. About Epg Canada Sales Representative
What kind of company is EPG Canada Sales Representative, and what is its relationship with the Ever-Power Group (HZPT)?
EPG Canada Sales Representative is the official Canadian sales representative for Ever-Power Group (HZPT), one of China’s leading industrial transmission component manufacturers. We handle Canadian market sales, local inventory management, and direct technical support for buyers across all provinces.
Ever-Power Group manufactures gearboxes, PTO shafts, roller chain, sprockets, couplings, hydraulic cylinders, and electric motors under the HZPT brand. EPG Canada maintains a working inventory at our Richmond, BC warehouse (10891 Hogarth Dr), so Canadian buyers get local pricing, local service, and fast local shipping — without the 6–10 week ocean freight wait of ordering direct from overseas.
Do your products hold ISO certification?
Yes. EPG Canada Sales Representative Co., Ltd manufacturing facilities operate under ISO 9001:2015 quality management certification. All products are manufactured to documented quality standards with in-process and final inspection protocols.
We can provide certificates of conformance, ISO certification copies, and product test reports on request. For applications requiring specific documentation (government tenders, equipment manufacturer requirements, safety-critical applications), contact us before ordering to confirm what documentation is available for your specific product.
Which industries and types of clients do you primarily serve?
EPG Canada sales representative Co., Ltd serves a broad range of B2B customers across Canada, primarily:
- Agricultural operations — grain farms, hay operations, market gardens, and livestock farms in BC, Alberta, Saskatchewan, and Manitoba
- Industrial equipment operators — manufacturing plants, conveyor system operators, and processing facilities
- Equipment dealers and service shops — who need OEM-equivalent replacement parts at factory pricing
- Equipment manufacturers (OEM) — who source components for their own production lines
- Municipal and government fleet operations — grounds maintenance, public works
We are a B2B supplier. We do not operate a retail consumer storefront.
Who is Effie, and can I contact a technical specialist directly?
Effie is EPG Canada sales representative Co., Ltd primary sales and technical contact. When you call +1-604-719-2870 or email [email protected], you reach Effie directly — not a call centre or ticketing system.
Effie handles product selection guidance, OEM cross-reference lookups, quote generation, and post-sale support. For highly technical specification questions, Effie can also escalate directly to EPG Canada sales representative Co., Ltd’s engineering team in China and relay the response within 24–48 hours.
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02. Products & Selection
Do your products comply with Canadian CSA standards?
CSA certification requirements vary by product type:
- Electric motors: Available with CSA/UL certification. Confirm at time of order.
- Gearboxes and mechanical drives: CSA does not certify mechanical transmission components in the same way as electrical equipment. ISO 9001 quality certification applies.
- Hydraulic cylinders: Manufactured to ISO 6020 / ISO 6022 standards.
- PTO shafts: CE marked to ISO 5674 safety standard for guarding.
For regulated applications (food processing, public sector procurement, safety-critical equipment), contact us before ordering to discuss what compliance documentation is available and whether it meets your specific requirement.
I only have the physical parts—the old ones—but I don't have the model numbers. Can you help me identify them?
Yes. EPG Canada maintains cross-reference data for over 200 OEM designs, including:
- Comer Industries (agricultural gearboxes)
- Bondioli & Pavesi (PTO shafts and gearboxes)
- Bush Hog (rotary cutter gearboxes)
- Bonfiglioli, Brevini, Rossi (industrial reducers)
- Weasler, Bypy (PTO shafts)
Our cross-referenced units share identical bolt patterns, shaft dimensions, spline counts, and oil capacity with the OEM originals. To confirm compatibility for your specific model, email us the OEM part number or a photo of the nameplate — we’ll provide a written confirmation before you order.
What is an OEM Cross-Reference, and how does it work?
Yes, in most cases. Send us clear photos of the unit plus key measurements:
- Input and output shaft diameters (mm or inches)
- Spline count on each shaft
- Bolt pattern dimensions (centre-to-centre)
- Overall housing dimensions (L × W × H)
- Any visible markings on the housing or gear cover
Email photos to [email protected]. Our team will attempt to identify the unit and suggest a match within one business day. For heavily worn or damaged units where markings are unreadable, we may need additional measurements.
Can you provide gearboxes with custom specifications? What is the minimum order quantity?
OEM cross-reference is the process of matching a competitor’s part number to an equivalent EPG Canada / Ever-Power product — same specifications, different brand, typically at a significantly lower price.
How it works:
1. You send us your existing OEM part number (e.g. “Comer HC-210B”)
2. We search our cross-reference database
3. We confirm the matching EPG model, verify dimensions match, and quote you a price
4. If confirmed, the part ships with a written compatibility statement
Typical savings vs OEM dealer price: 40–65%. Cross-reference lookup is free and carries no obligation to purchase.
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03. Ordering & Quotes
How do I get a quote? What information do I need to provide?
ou can request a quote three ways:
- Online: Fill in the Get a Quote form — takes under 2 minutes
- Email: [email protected] — include the details below
- Phone: +1-604-719-2870 Mon–Fri 9–5 PST
To get a fast and accurate quote, please provide:
- Product type and model number (or OEM cross-reference number)
- Quantity required
- Delivery province / postal code
- Required delivery date (if time-sensitive)
- Application description (helpful for selection confirmation)
We respond to all quote requests within 48 business hours, typically sooner.
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04. Shipping & Delivery
Do you ship to all provinces and territories in Canada?
Yes. EPG Canada sales representative Co., Ltd ships to all 10 provinces and 3 territories: BC, AB, SK, MB, ON, QC, NB, NS, PEI, NL, YT, NT, and NU.
For remote and northern locations (including many parts of Northern BC, Northern Ontario, and the three territories), shipping costs and transit times will be higher than the standard estimates above. We will always quote freight separately and transparently for remote destinations. Some carriers may not service specific remote postal codes — we will advise alternatives if this applies to your location.
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05. Warranty & After-Sales
Do you ship to all provinces and territories in Canada?
Contact EPG Canada sales representative Co., Ltd as soon as possible after discovering the issue:
- Email: [email protected] with your order number, a description of the issue, and clear photos of the defect
- Phone: +1-604-719-2870 Mon–Fri 9–5 PST
Do not install a product you believe is defective. Damage caused during installation of a defective unit may complicate the warranty assessment. Photograph the unit in its received condition before installation.
We aim to respond to all warranty enquiries within one business day with a proposed resolution — replacement, credit, or repair as applicable.
Do you provide technical support if issues arise after the product has been installed?
Yes. EPG Canada Sales Representative Co., Ltd provides post-sale technical support for all products we supply:
- Installation guidance: torque specs, oil fill volumes, oil grade, break-in procedure
- Troubleshooting: unusual noise, vibration, overheating, oil leaks
- Maintenance scheduling: oil change intervals, seal replacement, bearing life estimation
For complex technical issues we cannot resolve directly, we escalate to Ever-Power Group’s application engineering team and relay the response. This escalation service is available at no charge for products purchased from EPG Canada.
Call +1-604-719-2870 or email [email protected]. For technical enquiries, describe the installation, operating conditions, and the specific symptom you’re observing.
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06. Enterprise & OEM Purchasing
Do you have a dedicated contact for corporate purchasing?
Yes. Enterprise and OEM accounts are managed directly by Effie, who serves as a single point of contact for all commercial and technical matters — quotations, order status, documentation, and escalations.
For accounts above CAD $50,000 annual spend, EPG Canada can establish a dedicated communication channel (dedicated email thread, scheduled monthly check-in calls) and provide quarterly supply reports on request.
To set up an enterprise account, email [email protected] with your company details, product requirements, and expected annual volume. Effie will respond within one business day to schedule an introductory call.
Still Have a Question?
Our team responds within 4 business hours. Send us your part number, application details, or just describe what you’re trying to solve — we’ll get back to you with a straight answer.
📞+1-604-719-2870· Mon–Fri 9–5 PST
📍 10891 Hogarth Dr, Richmond, BC V7E 3Z9